Sponsored by Vantiv
(Limited to Corporate Practitioners)
Federal Reserve's Strategies for Improving the U.S. Payment System
The Federal Reserve's Faster and Secure Payments Task Forces includes nearly 500 payment system stakeholders who have joined forces to improve the U.S. payment system. The Task Force recently published their final report highlighting their assessment of faster payments solution proposals and the challenges, opportunities and recommended next steps in making real-time payments a reality in the United States. Explore the prospect of future changes and the implications of upcoming projects for improving America's payments ecosystem in this riveting discussion that payments practitioners should not miss.
Sponsored by China UnionPay (USA) LLC
(Limited to Corporate Practitioners)
Discuss best practices and the latest initiatives in payments, including opportunities in the payment landscape, present desired future outcomes, corporate and merchant needs for faster payments, end-to-end electronification, streamlined cross-border payments and industry threats.
Payments ReceptionSponsored by China UnionPay (USA) LLC
(Limited to Corporate Practitioners)
Network with other corporate treasury and finance practitioners involved in payments strategy or payments operations.
Payments MixerSponsored by FIS
Kickback and network with your peers as you discuss all the new ideas you learned during an action packed day in the Payments Hub.
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Understanding Blockchain and the Implications for Financial Professionals
The impact of blockchain technology has far reaching implications for treasury and finance functions. Hear a high-level overview of the strategic and disruptive implications of blockchains and walk away with a fundamental understanding of this technology to help you better evaluate proposals for future blockchain projects. Academic and industry experts provide an introduction to distributed ledger technology (blockchains) to help attendees understand the opportunities and challenges that lie ahead for the financial profession, as the technology proliferates.
Due to the uniqueness of this session, we ask that you please register for it and add the event to your schedule.
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George Giaglis, BSc, PhD, Director, Institute for the Future, University of Nicosia
Leveraging Payment Analytics to Reduce Costs
As an organization's card and alternative payments grow, so do the costs, complexity, risk and amount of data. By consolidating all payments data and creating basic analytics, companies can easily translate months and years of raw payment data into interactive easy-to-use dashboards that convey Key Performance Indicators (KPIs) and actionable insights. Attend this panel discussion to hear the firsthand experiences of a few large organizations as to how they implemented and benefited from payment analytics. Topics include: KPIs; chargebacks and fraud management; costs across MIDs, business units and payment tenders; interchange optimization; performance against negotiated contractual thresholds/Tier 6; and customer segmentation based on BIN analysis.
Anand Goel, CEO, Optimized Payments Consulting
Kristen Mills, Project Manager, Payments, Staples, Inc.
Gregory Moore, CTP, Director, Treasury Operations, AutoNation
Beam Me Up: Efficiencies in Payment and Remittance Processing
Payments and remittance processing have long been plagued by inefficiencies and manual handling. Take a detailed look at best-practice solutions that have been introduced in receivables handling for payment and remittances as representatives from Con Edison, Lending Club and J.P. Morgan examine the efficiencies provided by the deployment of Virtual Reference numbers, UPICs, and Receivables Reference numbers to improve straight-through handling. Discover cost savings processes and how deployment has led to the reduction of fraudulent payments as the drive toward e-payment processing continues.
Frank D'Amadeo, Assistant Treasurer, Con Edison
Steven Bernstein, Executive Director, Electronic Payments Market Manager, JP Morgan Chase
Miles Johnson, Assistant Controller II, Liberty Mutual Insurance
Diving into Disruption: Leveraging Fintech to Optimize your Invoice-to-Cash Cycle
The digital shift has happened and the need to dive into new technologies to automate the invoice-to-cash cycle is now. Increasing customer expectations and the demand for account receivable departments to do more with less has propelled companies to focus on effective solutions to get paid faster and make customers happy. In this case study, hear first-hand how InvenTrust Properties, a leading real estate investment trust successfully leveraged FinTech to automate their accounts receivable process. Attendees are taken on a journey from what a typical AR process looked like five years ago to what it looks like today: digital presentment, automated reconciliation, faster payments, portal functionality and happier customers.
Erasmo Pacheco, CTP, Director of Treasury, InvenTrust Properties Corp.
What the Evolving Global Payments Eco-System Will Mean for You
The global payments landscape is being impacted by new technologies, regulation and system modernization, as well as evolving client expectations for a simplified payment experience across all payment types. As a result, payment structures and processes are being redefined as new industry solutions are being introduced to address these evolving needs, including ways to make cross-border payments faster, more transparent and traceable. Attend this panel discussion to review market trends, key initiatives and some practical examples of how innovations in cross-border payments are set to affect your international payments processes in the coming years.
Lynne Marlor, Managing Director, Treasury Services, BNY Mellon
Kevin O'Neil, Regional Account Manager- Corporates, SWIFT
Patricia Newingham, CTP, Director, Global Treasury Operations, Allegheny Technologies Inc.
Lisa Wagner, CCM, Group Manager - Cash Operations, Microsoft Corporation
Real-time Payments: Why Should Corporates Care?
Real-time payments are coming. Infrastructure is currently being put in place that will allow businesses to send and receive payments nearly instantly. But what does this mean for your organization? This forward-looking panel discusses where the industry stands in the development of real-time payments, how corporates can begin to prepare for these changes, the challenges and obstacles companies face in adopting new forms of payment, and how treasurers can integrate solutions as they become available. Gain invaluable insights into current market trends in payments and how these new payment rails will offer greater transparency, certainty, convenience and low cost.
J. Dennis Humble, Director, Treasury Services, Humana Inc.
Irfan Ahmad, VP, Product Development and Strategy, The Clearing House
Kerstin Rubinstein, Sr. Treasury Management Product Manager, Fifth Third Bank
Late, Great Commercial Card: How Virtual Technology is Transforming Procurement, Payment and Reporting
The end of the corporate purchasing card era is looming. Business transactions — from buying, to expensing, to reporting — is about to become a seamless virtual experience that is both more secure and more efficient. In this session, representatives from U.S. Bank and Chrome River Expense Management look ahead to a card-less future where expense reporting happens automatically and the risk of fraud and misuse is nonexistent.
Bradley Matthews, SVP, Head of Middle Market Product and Marketing, U.S. Bank Corporate Payment Systems
Ted Stavropoulos, Director, Partner Channel Development, Chrome River Technologies
Mary Hayat, Director, Accounting Operations & Facilities, Dealer Tire
Building a New Commerce and Payments Ecosystem
Faster payments initiatives, digital currency and ISO 20022 are all trying to catch up to the growing demand for a simpler way to do business. Companies can no longer afford to be mired in processes and systems operating on technology and frameworks that were designed decades ago. Innovators in the space of digital currency and payment ecosystems will share their insights and experience on this transformational new way business will be conducted.
Stan Stalnaker, Founding Director, Chief Strategy Officer, Hub Culture
Caitlin Long, Chairman & President, Symbiont
Leilani Doyle, SVP Product Management, US Dataworks
Faster ACH is Here: Taking Advantage of Same-day ACH Debits
Faster ACH payments became a reality in 2016. The next leap forward is set for September 2017, with the introduction of same-day ACH debits. Same-day ACH debits will make for an expedited system of consumer bill payments and other types of consumer debits, and business-to-business payments, and will manage exceptions faster and more efficiently with same-day returns and reversals. This timely session covers the benefits and practical considerations of same-day ACH debit use cases for corporate treasurers and the progress made in the first full year of same-day ACH operation.
Joe Hussey, Executive Director and Chair, NACHA Rules &Operations, J.P. Morgan
Michael Herd, Senior Managing Director, NACHA – The Electronic Payments Association
Tim Dwyer, CTP, Vice President & Assistant Treasurer, Nationwide Property & Casualty Insurance Company
BEC Scams and Mobile Banking Fraud: The Wild, Wild West of Financial Fraud
Business Email Compromise (BEC) scams and mobile banking fraud have become increasingly complex issues. BEC scams are often paired with wire fraud, check fraud, payment diversion, and account takeovers, which can be difficult to identify and have resulted in billions of dollars in losses. Meanwhile, mobile banking fraud includes various forms of double-presentments and is complicating the world of check fraud. Learn from a panel of fraud prevention experts on how to spot common BEC scam scenarios and walk-away with straightforward strategies to protect yourself and your organization from fraud, including check fraud.
Greg Litster, President, SAFEChecks
Preston Hawkins, Vice President, Corporate Finance & Treasurer, Day & Zimmermann, Inc.
Yury Pishchik, Manager of Fraud Prevention and Payments Security, Citizens Bank
Can We Pay You Now? Verizon's ACH Journey
When Verizon set out to optimize its use of electronic payments, it opened doors to evaluating its business, providers, and future strategic initiatives. Join us for an informative case study where we explore the practice of evaluating and implementing a new ACH provider. Attendees learn about best practices, as well as pitfalls encountered during the process and gain practical tips, such as getting your IT and operations staff onboard and how to leverage today in your payments business. In addition, representatives from Verizon share their outlook on payments in the consumer space, including the impact of same-day ACH.
Michelle Ziolkowski, CTP, Senior Vice President, Head of Global Payables, Treasury Management, Wells Fargo Bank, N.A.
Charles Ellert, PMP, Head of Payments Strategy, Verizon Communications, Inc.
U.S. Payment Trends: What the 2016 Federal Reserve Payment Study Tells Us
In our evolving and multi-faceted payment system, newly released findings from the 2016 Federal Reserve Payments Study provide a snapshot of retail non-cash payment usage and fraud losses in the U.S. Discover how quickly consumers and businesses are abandoning checks in favor of electronic payment methods. Using highlights and a data comparison from this unique series of surveys, attendees gain a better understanding of the key trends in card usage and the growing fraud trends that currently exist.
Guy Berg, Vice President, Federal Reserve Bank Minneapolis
Terry Crawford, CTP, Senior Vice President & Treasurer, AMC Entertainment Holdings, Inc.
John Dourdis, CTP, Vice President & Treasurer, Conair Corporation
Cross-Border Digital Commerce: Positioning for Payments Success Globally
Digital commerce is hot, and cross-border digital commerce is even more so. Merchants are eager to tap into a broader market — perhaps even global — and its even greater potential to lift sales. However, high costs and the barriers to entry inherent in cross-border transactions may appear overwhelming. In this session, panelists examine how cross-border digital commerce is better, worse, and uglier than domestic digital commerce and how merchants can potentially take a platform that has been successful at home and translate it into success in other markets.
Beth Costa, Partner, Oliver Wyman
Colleen Lindow, VP, Strategic Partners & Account Management, Bill.com, Inc.
Lockbox Automation Using Artificial Intelligence and Robotics
Today, companies want faster e-payment reconciliation to complement the faster settlement achieved with the proliferation of payment formats such as check, ACH and wire payments. They have adopted ad-hoc strategies of adding more staff or investing in old school OCR technology, neither one of which has helped e-remittance processing develop into a scalable, cost-effective solution. In this session, join representatives of Sysco Foods to learn about their use of advanced Robotic Process Automation (RPA) and Artificial Intelligence (AI) — a superpower combination — to automate cash application across 72 different locations.
Vikram Gollakota, Client Solutions Director, HighRadius
Mike Mumford, Sr. Director of Business Technology Finance, Sysco Foods
Emerging Technologies and Payment Methods in the Healthcare Industry and Beyond
In today's rapidly changing healthcare market, patient expectations, regulatory requirements, new technologies and varying payment methods are driving healthcare industry service providers to respond with expanded solution sets. This expert panel will discuss how organizations are finding ways to tie emerging payment and information-sharing technologies together to serve the healthcare space. Learn how the adoption of new payment methods, including Real-time Payments, Same-day ACH and tokenized payments, is increasing value, speed and transparency for payers, providers and patients, and how growing R&D opportunities are securing methods for sharing claims data, electronic medical records and expansive clinical information.
Julie Qualiato, CTP, Senior Director, Enterprise Treasury Operations, Health Care Service Corporation
Emily Vaughn, Head of Accounts, Gem
Linda Zang, CCM, Assistant Treasurer, University of Pittsburgh Medical Center
Ellen Hecker, CTP, Managing Director, BNY Mellon
The Check That Would Not Die
The demise of standard checks has been projected for decades. And yet, even with the appearance of e-payments, a 2016 report from the Association for Financial Professionals shows that use of traditional paper checks is actually on the rise. Join a panel of payment experts for a humorous and entertaining look at the modernizing of "checking," along with its odds of survival amongst other payment methods, such as ACH, mobile payments — even crypto-currencies. Gain insight into use statistics of business payments, along with users’ likes and dislikes about each payment method, and learn about the latest trends and forecasts in this lively session.
Gail Angel, Division Executive, Corporate & Digital Solutions, FIS
Richard Love, CEO, AP Technology
Mark Pearson, Director, Corporate Procurement, Sony Electronics Inc.
Daniel Baum, Vice President, New Product Development at Retail Payments Office, Federal Reserve Bank of Atlanta
Fill'er Up: How Phillips 66 is Using Mobile Payments to Drive Customer a Loyalty Program
Consumers today are increasingly using mobile wallet technology to conveniently pay for goods and services. This burgeoning payment trend is highlighting the need for treasury to tap into new payment types and technologies. Phillips 66 shares best practices in adopting this technology to support brand loyalty-building efforts, and the integration of its fuel rewards program to allow customers to transact at the pump. Discover the challenges they faced in implementing this new mobile transaction technology and how it reduced their fraud liability costs.
Jim Macari, Director of Innovation, Phillips 66
Tom Nipper, Executive Director, Business Dev., Chase Paymentech Solutions
Data-driven Strategies for B2B Payments and Working Capital Management
Emerging payment technologies, elevated fraud threats, new regulations and increased globalization are significantly impacting payment and working capital management for corporates — including technology and service innovations required from the banks that serve them. Treasury and finance professionals need to know what their peers are thinking (and where they plan to focus their attention and spend) to effectively navigate these changes. An expert panel shares key research findings and provides critical insights into issues such as: preferred payment technologies and tactics for working capital optimization, and perceived risks and benefits of emerging payment types.
Craig Jeffery, CCM, Managing Partner, Strategic Treasurer, LLC
Lisa Fredette, CTP, Director of Treasury, WinnCompanies
Elizabeth Ashey, Vice President of Channel Strategy, Paymode-X, Bottomline Technologies
Jennifer Sanctis, Treasury Product Manager, Bank of America Merrill Lynch
Digging Deep on Cash: A Panel Discussion on Cash Logistics Trends and Innovations
Cash remains a prevalent form of payment in the retail space today. In this engaging panel discussion, Starbucks, Nordstrom, Deloitte and Fifth Third Bank look at the macro-economic trends impacting the retail marketplace, how new payment forms are shaping the cash logistics challenge, and hot-button issues such as risks associated with accepting cash. Attendees gain invaluable insights into how to take a holistic approach to cash logistics to achieve operational efficiency and support critically important business objectives.
Andrew Teachout, Business Analysis Manager, Starbucks Corporation
Michelle Fabela, Treasury Manager, Nordstrom, Inc.
Sankat Patel, SVP Regional Director - Treasury Management, Fifth Third Bank
Lucilla Rastelli, Senior Manager, Deloitte Advisory
Navigating the Payments Landscape: Reducing Payment Fraud and Leveraging Real-time Payments with Open APIs
Corporate treasurers need to overcome challenges such as payments fraud and cash visibility and also take advantage of the latest trends in payments such as real-time payments and open API’s. Real-time payments empower organizations to pay suppliers quicker, helping the supplier to expedite delivery of goods or services sooner. Open APIs (or application programming interfaces) help facilitate the reality of real-time payments between banks, corporations and corporate customers. This session will also discuss what the Revised Payments Service Directive (PSD2) will mean for European banks and what implications this may have on the U.S. market. Attend this session to hear how one corporate has centralized and standardized their payments workflow and how they are leading the charge to real-time payments by linking their systems to their banks’ API.
Jay Hesse, Director of Treasury Operations, Emerson Electric Co.
Andres Ken Shuyama, Vice President, International Treasury, FIS
Successfully Deploying Digital Payments in a Global Economy
Faster payments are coming. Are you ready? In this session, ADP shares best practices for successfully deploying digital payments around the globe. Examine regional considerations regarding the kinds of due diligence, risk parameters, KYC, AML, and settlement attributes that must be factored into the integration. Review specifics by region and identify successful program commonalities. Explore the practical rules, trends and format integration necessary, as well as exception handling and fraud incidence. Learn how digital payment usage reduces risk by migrating to electronic, thus shortening the settlement window, and discover best practices in timed deployment and the strategies leveraged to achieve high success rates.
Timothy Smallow, Senior Treasury Manager, Amazon
Steven Bernstein, Executive Director, Electronic Payments Market Manager, J.P. Morgan Chase
Rene Pelegero, President and Managing Director, Retail Payments Global Consulting Group LLC
Processing Payments Securely in a Digital World
In today's digital world, securely processing merchant service payments seems like an impossible feat. Advances in technology have improved the methods and convenience of accepting credit transactions, but it has also increased the complexity and exposure to fraud. Join this panel for a discussion of the challenges faced by one such business, Cincinnati Bell, in securely storing card information and processing pre-authorizations that resulted in a high number of declinations. Acquire best practices for processing payments and implementing fraud-detection tools that result in less declinations and a more secure method of storing cardholder information.
Frank Leone, CTP, Senior Vice President - Treasury Management, Capital One Bank
Bill Cohn, Head of Product, eCommerce, Vantiv
Mark Kemen, Senior Business Analyst & Project Manager, Cincinnati Bell Inc.
Superheroes Battling the Villains of the Dark Web
When it comes to card payments, the issuer is often pitted against the merchant in the battle between merchant discount rates and interchange fees. What both sides can agree on is that the cost of fraud is the blithe of the industry, with issuers and merchants struggling to remain one step ahead of fraudsters. Attend this session to gain a greater understanding of what issuers and merchants are really doing to mitigate fraud on a transaction-by-transaction basis, and discover the hidden battles taking place between fraudsters lurking on the dark web and the superheroes who want to stop them.
Eugene Smith, Vice President & Treasurer, Smart & Final Stores, Inc.
Diane Kush, Vice President / Commercial Card Product Manager, MUFG Union Bank, N.A.
Kevin Bramlett, Vice President, MUFG Union Bank
Frontline First! Balancing Traditional and Innovative Options to Capture In-store Customer Payments
The challenges associated with managing payments in today's retail environment can be daunting. Effectively handling and tracking cash receipts, collecting funds by traditional methods — and understanding the current state of financial partners and solution dynamics for managing the traditional receipt options — as well as taking advantage of the ever-evolving new payment technologies demands a cohesive strategy. Review the options and discuss best practices for creating an enterprise-wide vision and strategy, and learn how to best manage these challenges and take advantage of the many opportunities available in the retail payment collection environment in this timely session.
Adam Kruis, Vice President, Working Capital Consultant, U.S. Bank
Susan Colross, Director, Treasury Operations, T-Mobile USA Inc.
Making "Uber Payments": Low-Value/High-Volume Payments Into Emerging and Difficult Markets
As a global high-tech company, Uber interacts with numerous developing markets that lack the ability to effectively make or process low-value/high-volume payments within a reasonable settlement time. Treasury teams must attempt to navigate payment systems that are slow, unscalable, and ultimately unsustainable. Attend this session to learn how Uber faced these demands head-on, and the insights they gained into what it takes to manage challenging markets with both internal teams and external partners.
David Tao, Treasury Manager, Uber
ISO 20022 Live: A Successful Case Study
The U.S. wire payment networks are marching toward ISO 20022 as a payment format standard. We often hear that ISO 20022 is being utilized by U.S. global corporations, but are unclear as about the specific uses, decisions for implementing and the path to implementation. Attend this session to learn about various ISO 20022 initiatives underway among the U.S. payment networks and the challenges and gains of a collaborative ISO 20022 initiative between Cigna and Regions Bank. Find out how their experiences can be applied to your organization and the benefits of implementing an ISO 20022 program.
Scott Lambert, CCM, Treasury Senior Director, Cigna
Jeffrey Taylor, CTP, SVP, Group Product Manager, Regions Bank
Sharon Jablon, AAP, Director, Product Specialist, The Clearing House
The B2B Directory Comes to Market
B2B e-payments have the potential to streamline payment operations by enabling straight through processing in the OTC cycle. The challenge for payers and payees is the ease of sharing the critical payment routing details. The B2B Directory offers an industrywide solution to this conundrum. Learn how the concept progressed from proof of concept to reality and explore the potential a central directory has for improving other underlying challenges, such as e-invoicing. A must for corporate treasurers and controllers, this session will show you how to leverage the B2B Directory to improve payment processing and consult with your banks and service providers to enable early adoption of the B2B Directory.
Lawrence Buettner, Senior Vice President - Innovation, WAUSAU Financial Services
Anita Patterson, CTP, Treasury Professional, Retired
Gail Angel, Division Executive, Corporate & Digital Solutions Program Management, FIS
Want to Improve Payables Processes? Don’t Forget to Invite Procurement to the Dance
Silos within organizations can be an impediment to the development of innovative solutions. However, when open to cross-functional collaboration, success is possible. This is the case at MGM Resorts International where procurement, accounts payable and treasury, partnered to understand each area’s goals and objectives Hear MGM’s perspective on how their initiatives resulted in extended payment terms, the cooperation of suppliers, and enhanced revenue-share economics to achieve a more effective payment process and learn from their efforts to automate AP processes and the move from checks to timelier electronic payments.
Amanda Prochaska, Vice President Procurement PMO, MGM Resorts International
Robert Hern, Managing Director. Card/Payables, Bank of America Merrill Lynch
The Good, the Bad, and the Ugly: Driving More AP/Vendor Payments to Commercial Cards
Using commercial cards for AP/vendor payments has obvious benefits, including the precise timing of payments, more control over cash flow, cash extension by two weeks or more, valuable rebates and cash back. Banks benefit, too, from significant new interchange fee income, lower payment fraud, and more loyal customers. But driving change is hard, and translating vision and opportunity into reality can be quite challenging. Join this panel of experienced practitioners as they share valuable lessons learned and critical pitfalls to avoid when helping drive AP/vendor payments onto commercial credit cards.
BC Krishna, President and CEO, MineralTree
Frank DiPuma, Jr., CTP, Manager, Corpororate Treasury Products and Strategy, Zions Bancorporation
Justin King, Senior Director, Partnerships, Visa
Securing the Far-Flung Corners of Your Organization
In 2016, Masco Corporation formed a cross-functional fraud committee to identify and counteract fraud attempts across the procure-to-pay cycle. It achieved this by creating a structure to identify new forms of fraud around the globe on an ongoing basis and determine how that information could best be communicated and enforced via education and technology tools. Discover how Masco built their fraud-detection structure, why certain decisions were made, how they included stakeholders and anticipated problems before they experienced any significant losses, and their continued efforts to minimize all forms of financial fraud wherever they may occur.
Marcel Santiz, CTP, Director, Treasury, Masco Corp.