FAQs for AFP 2017


Convention Center

Q: Where is the San Diego Convention Center located?
A: The San Diego Convention Center is located at 111 West Harbor Drive, San Diego, CA 92101.



Q: What is included in my registration fee?
A: A full conference registration includes:

  • Opening General Session
  • Closing General Session
  • All educational concurrent sessions (with the exception of pre-conference seminars and the CTP Review Course as indicated on the registration form. Some programs have eligibility requirements.)
  • Welcome Reception on Sunday
  • Attendee Breakfasts Monday through Wednesday
  • Attendee Luncheons Monday through Tuesday
  • Exhibit Hall Opening and Closing Receptions

Q: What are the onsite registration hours?
A: Onsite registration hours are:

  • Saturday: 8:00 a.m. – 5:00 p.m.
  • Sunday: 7:30 a.m. – 6:30 p.m.
  • Monday: 7:30 a.m. – 5:00 p.m.
  • Tuesday: 7:30 a.m. – 3:00 p.m.
  • Wednesday: 8:00 a.m. – 9:30 a.m.

Q: What is the conference cancellation policy?
A: AFP accepts only written cancellations to CustomerService@AFPonline.org. Cancellations for registrations postmarked on or before September 15, 2017, will receive a refund, less a $100 processing fee. There are no refunds for cancellations postmarked after September 15, 2017. Membership is not refundable. Registrants are responsible for canceling their own hotel accommodations.

Q: Who do I contact if I have questions regarding registration?
A: You can contact CustomerService@AFPonline.org or call 301.907.2862 and ask for AFP Customer Service from 8:30 a.m. - 5:00 p.m. EST, Monday through Friday.

Q: Can I bring my spouse or a guest to the convention center and the conference events?
A: A $250 spouse/guest registration is available which includes admission to the Exhibit Hall, General Session, AFP social events and meals, but not educational sessions. A spouse/guest registration cannot be a practicing financial professional, seller/provider of treasury management services, employed by a company in the industry or a consultant in the industry.

Q: Why am I being contacted to purchase an AFP 2017 list of atendees?
A: AFP members have alerted us that they are receiving emails from a company offering a list of email addresses of AFP 2017 attendees. AFP never has, or will, sell your email address or phone number to anyone under any circumstances. Anyone offering to sell access to the email address of all AFP 2017 attendees has either obtained that information through unlawful means, or is offering for sale something that they do not possess. Should you be contacted by anyone offering to sell a list of AFP 2017 attendees, please contact AFP’s customer service department at customerservice@afponline.org


Q: How do I report my CTP/CCM/FP&A credits earned at the AFP Annual Conference?
A: New for AFP 2017

Sessions for which you complete and submit an evaluation via the conference mobile app will be automatically uploaded to your Online Recertification Credit Tracking record by December 31, 2017. To ensure the timeliness and accuracy of this data, you will need to be logged into the conference mobile app with your AFP credentials.

If you participate in any of these sessions but do not complete and submit an evaluation form, your attendance will not be automatically recorded and you will need to manually enter that information into your Online Recertification record at www.AFPonline.org/recert. Learn how to use the recertification reporting tool here

Exhibit Hall

Q: I have a question about a sponsorship, who do I contact?
A: Please contact AFP Sales.



Q: Is there wireless internet available in the San Diego Convention Center?
A: Yes, there is complimentary Wi-Fi available in ground level lobby areas at the Convention Center.

Q: Is there a business center?
A: Yes, the FedEx Office Business Center is located in Lobby D of the Convention Center. Hours of operation are 7 days a week; 8:00 am – 5:00pm. Services include:

  • Large-format color printing
  • Signs and banners
  • Pre-convention printing and file assistance
  • Equipment Rental
  • Pack and Ship

Q: What is the dress code?
A: The dress code for most conference events is business casual. For the Welcome Reception we recommend casual attire.

Q: Are meals provided during?
A: Yes, AFP provides attendees breakfast Monday through Wednesday and lunch on Monday and Tuesday.

Q: Who can I talk to about finding a restaurant in San Diego, California?
A: Please check with your hotel concierge for restaurant recommendations or see the staff at the information desk at the Convention Center.