FAQs for AFP 2017


Convention Center

Q: Where is the San Diego Convention Center located?
A: The San Diego Convention Center is located at 111 West Harbor Drive, San Diego, CA 92101.



Q: What is included in my registration fee?
A: A full conference registration includes:

  • Opening General Session
  • Closing General Session
  • All educational concurrent sessions (with the exception of pre-conference seminars and the CTP Review Course as indicated on the registration form. Some programs have eligibility requirements.)
  • Welcome Reception on Sunday
  • Attendee Breakfasts Monday through Wednesday
  • Attendee Luncheons Monday through Tuesday
  • Exhibit Hall Opening and Closing Receptions

Q: What are the onsite registration hours?
A: Onsite registration hours are:

  • Saturday: 8:00 a.m. – 5:00 p.m.
  • Sunday: 7:30 a.m. – 6:30 p.m.
  • Monday: 7:30 a.m. – 5:00 p.m.
  • Tuesday: 7:30 a.m. – 3:00 p.m.
  • Wednesday: 8:00 a.m. – 9:30 a.m.

Q: What is the conference cancellation policy?
A: AFP accepts only written cancellations to CustomerService@AFPonline.org. Cancellations for registrations postmarked on or before September 15, 2017, will receive a refund, less a $100 processing fee. There are no refunds for cancellations postmarked after September 15, 2017. Membership is not refundable. Registrants are responsible for canceling their own hotel accommodations.

Q: Who do I contact if I have questions regarding registration?
A: You can contact CustomerService@AFPonline.org or call 301.907.2862 and ask for AFP Customer Service from 8:30 a.m. - 5:00 p.m. EST, Monday through Friday.

Q: Can I bring my spouse or a guest to the convention center and the conference events?
A: A $250 spouse/guest registration is available which includes admission to the Exhibit Hall, General Session, AFP social events and meals, but not educational sessions. A spouse/guest registration cannot be a practicing financial professional, seller/provider of treasury management services, employed by a company in the industry or a consultant in the industry.



Q: How do I report my CTP/CCM/FP&A credits earned at the AFP Annual Conference?
A: You can report your credits by using the Online Recertification Resource Center or if you turn in an evaluation after attending an educational session, AFP will automatically post the sessions and credits earned in your record after the conference by December 31, 2017. Alternatively, you can list these credits, along with other credits earned, to fulfill the 36 credits recertification requirement by completing and submitting the Recertification Reporting Form when you are ready to recertify.

To ensure the credits are posted in your record, you must enter your Customer ID Number (same as your AFP ID number), on the evaluation form. The ID number is located in the bottom left corner of your badge.

If you don't see all the sessions/credits for which you turned in an evaluation listed in your record, you would manually post these credits in the Online Recertification Resource Center or report them if you are submitting a Recertification Reporting Form.

In addition, some sessions do not have an evaluation, e.g. General Session, Certification Luncheon, therefore you would have to manually post these sessions in the Center or report them if you are submitting a Recertification Reporting Form.

To view and post credits earned in the Online Recertification Resource Center first log onto www.AFPonline.org. Under the CTP Certification tab or FP&A Certification tab, select "Submit Recert Credits" to log onto the Center homepage.

You should retain your conference program book, highlighting the sessions you attended, in the event you're audited. A confirmation of conference registration is not sufficient proof of sessions attended.

Exhibit Hall

Q: I have a question about a sponsorship, who do I contact?
A: Please contact AFP Sales.



Q: Is there wireless internet available in the San Diego Convention Center?
A: Yes, there is complimentary Wi-Fi available in ground level lobby areas at the Convention Center.

Q: Is there a business center?
A: Yes, the FedEx Office Business Center is located in Lobby D of the Convention Center. Hours of operation are 7 days a week; 8:00 am – 5:00pm. Services include:

  • Large-format color printing
  • Signs and banners
  • Pre-convention printing and file assistance
  • Equipment Rental
  • Pack and Ship

Q: What is the dress code?
A: The dress code for most conference events is business casual. For the Welcome Reception we recommend casual attire.

Q: Are meals provided during conference?
A: Yes, AFP provides attendees breakfast Monday through Wednesday and lunch on Monday and Tuesday.

Q: Who can I talk to about finding a restaurant in San Diego, California?
A: Please check with your hotel concierge for restaurant recommendations or see the staff at the information desk at the Convention Center.